We pride ourselves on suppling the highest level of customers service. But don’t take our word for it, see what our customers say:


“My enquiry was only small (but a tricky part to find and extremely critical for my customer’s production line) but was handled excellently by Business Development Manager, Jeremy Denton, who kept me updated at every possible avenue and eventually found the parts for me. Once found, the transaction through to delivery was handled very smoothly and professionally. Communication from Customer Service was excellent.”

ELR (East Lancashire Refrigeration Ltd.)


“My rep from Medline Scientific was very approachable, communicative and understanding of my laboratory consumable requests. I purchased a number of items from the company and am very satisifed with the quality of each product and they offer excellent value for money. Will continue to be a customer and would be happy to purchase from them again in the future”.

Caroline, Postdoc, UCL


We have been extremely pleased with the service from Medline. They have always met our requirements and constantly deliver to our tight deadlines! The team are highly knowledgeable and always exceed what is expected.”

Nikki, Perfectus Biomed


“I received my order very promptly and within 24 hours of using the RBS HDS 15 Hand Wash, I have happy hands again.”

Julia Shearn, Massage Therapist


“I’d like to thank Medline for their quick service regarding the freezer I urgently needed. It is fantastic and meets our needs perfectly. Thank you for your help.”

Sarah Davis, Mortuary Manager, Birmingham Women’s Hospital


“Since switching to sourcing our equipment from Medline, we have been delighted with your products and service. Apart from Medline’s competitive prices, we have found your quick delivery times most remarkable.”

Richard Palmer BSc(Chem.) MRSC, Director, Spa Plating Ltd

"We needed a new autoclave and were struggling to source a product very close to the one we were replacing. Medline website displayed all the information we needed, they were quick to send us their quote.

Purchase was easy and trouble free. Installation went perfectly and all lockdown procedures were followed, that were sent on by Medline in advance to the company installing. 

All in all excellent service and the autoclave is exactly what we needed for our process. We couldn’t be happier.


Best wishes

Heather Denton

Pathway Intermediates