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Mon-Thurs: 09:00-17:30 Fri: 09:00-16:30

Preventative Maintenance

Health Checks

Winter health check – refrigeration

Our winter health check comprises a 36-point checklist that includes inspection of many components parts such as: filters; condensers; door seals, handles, hinges etc.; pipework; port holes and more.

  • Visual inspection of many component parts
  • Cleaning of electric boards, filters, air condenser and cabinet exterior
  • Basic working/operational checks
  • Can be extended to include inspection of CO2 /LN2 backup systems and chart recorders

These basic maintenance checks will help to keep your refrigeration units running efficiently. Any faults or recommended preventative maintenance will be reported after the health check. When possible, we will undertake fixes on-site the same day—subject to parts’ availability.

Six month health check – refrigeration As above. An ideal check-up in between your annual service visit to keep your units running efficiently and smoothly.

Service and Maintenance Contracts

Mediserv Core Plan – refrigeration Our Mediserv Core Plan provides a thorough inspection of key components of your fridges and freezers. With its ~50-point checklist, the Core Plan offers peace-of-mind for laboratories with a limited budget for servicing and maintenance. One annual service visit is included.
  • Comprehensive inspection of all critical parts
  • Cleaning of electric boards, filters, air condenser and cabinet exterior
  • Basic working/operational checks
  • Can be extended to include inspection of CO2 /LN2 backup systems and chart recorders
  • 24/7 access to our online help desk system for logging issues with our service team

The ~50-point checklist helps keep your refrigeration units running efficiently and smoothly. Your engineer will report any faults or recommended preventative maintenance to avert future downtime. When possible, we will undertake fixes on-site the same day—subject to parts’ availability.

Mediserv Core Plan Plus – refrigeration

In addition to the features outlined for the Core Plan, our Core Plan Plus customers benefit from our most in-depth servicing protocol plus special reduced pricing for our other laboratory support services:

  • Call outs
  • Repair work (parts and labour)
  • Maintenance work
  • Loan/hire of ULT freezers
  • Breakdown cover
  • Warranty services

The rigorous servicing protocol combined with discounted pricing on call out and repairs make our Core Plus Plan both comprehensive and cost-effective.